Prialto - Managed Virtual Assistant Platform

Project Overview

Prialto is a leading managed virtual assistant service platform serving individuals, teams, and enterprise organizations. As Project Manager, I led the large-scale web application development and orchestrated a critical migration from Microsoft Planner to Monday.com, one of my biggest achievements in project management.

Large-Scale Web App

Managed comprehensive web application development for enterprise platform

Platform Migration

Successfully migrated from Microsoft Planner to Monday.com

1000+ Clients

Serving individuals, teams, and enterprise organizations

5-Star Rating

Consistently rated 5 stars on Clutch and client testimonials

The Challenge

Prialto needed to scale their web application to support growing enterprise clients while maintaining high security standards and seamless user experience. Additionally, the organization required migration from Microsoft Planner to Monday.com to improve project management capabilities, workflow efficiency, and team collaboration across multiple departments and client engagements.

The Solution

Led comprehensive web application development with focus on scalability, security, and user experience. Orchestrated complete migration from Microsoft Planner to Monday.com, including data migration, workflow redesign, team training, and process optimization. The migration resulted in improved project visibility, enhanced collaboration, and streamlined operations across all teams.

Major Achievement: Platform Migration

Successfully migrated from Microsoft Planner to Monday.com - One of my biggest achievements

From Microsoft Planner

Legacy system with limited customization, basic reporting, and restricted collaboration capabilities. The platform lacked advanced project management features needed for enterprise-scale operations and multi-team coordination.

To Monday.com

Modern project management platform with advanced workflows, customizable boards, comprehensive reporting, and superior collaboration tools. Enhanced visibility, automation capabilities, and integration options for seamless operations.

Migration Benefits & Outcomes

Improved Visibility

Enhanced project tracking and real-time status updates across all teams

Workflow Automation

Automated processes reducing manual work and improving efficiency

Better Collaboration

Superior team collaboration with advanced communication and sharing features

Comprehensive Reporting

Advanced reporting and analytics for data-driven decision making

Enhanced Integrations

Better integration capabilities with existing tools and systems

Scalability

Platform designed to scale with growing business needs and client base

Platform Features

Core capabilities that make Prialto the leading managed virtual assistant service

Proactive Support

Prialto is the only truly managed virtual assistant service. We efficiently analyze workflows and draw upon our catalog of best practices to proactively outline what work can be performed on your behalf.

Workflow analysis and optimization
Proactive task identification
Best practices implementation
Productivity enhancement

Experience & Training

Each Prialto Assistant receives weeks of up-front training on top of their existing education. Supported by a deep bench of experienced people, tools, and processes built over 15+ years.

Comprehensive training programs
15+ years of experience
Expert support team
Continuous skill development

Continuity & Security

Work is cross-trained among productivity experts who act as dedicated backup support. Enterprise-level security ensures your data and operations remain protected at all times.

Cross-training and backup support
Seamless transition management
Enterprise-level security
Consistent documentation

Services & Solutions

Comprehensive virtual assistant services for individuals, teams, and enterprises

For Individuals

Executive and administrative support for busy professionals. Get executive, sales, operations, and other virtual assistant services tailored to individual needs.

For Teams & Organizations

Scale your admin needs with managed virtual assistant services that ensure consistently strong and proactive support to power team success.

For Enterprise Teams

Enterprise-level virtual assistant services with advanced security, compliance, and scalability to support large organizations and complex workflows.

Large-Scale Web Application Development

Comprehensive web platform development supporting enterprise operations

Platform Architecture

Designed and developed scalable web application architecture supporting thousands of concurrent users, multiple client engagements, and complex workflow management. Implemented microservices architecture for flexibility and scalability.

Scalable microservices architecture
High availability and load balancing
Database optimization and caching
API-first development approach

Security & Compliance

Implemented enterprise-level security measures including data encryption, role-based access control, audit logging, and compliance with industry standards. Ensured secure handling of sensitive client information and virtual assistant communications.

End-to-end encryption
Role-based access control (RBAC)
Comprehensive audit logging
Industry compliance standards

User Experience & Interface

Developed intuitive user interfaces for clients, virtual assistants, and administrators. Focused on responsive design, accessibility, and seamless user experience across desktop and mobile platforms.

Responsive design implementation
Accessibility compliance (WCAG)
Mobile-first approach
Intuitive navigation and workflows

Integration & Automation

Built comprehensive integration capabilities with third-party tools, APIs, and services. Implemented automation workflows to streamline operations, reduce manual work, and improve efficiency across all client engagements.

Third-party API integrations
Workflow automation
Real-time data synchronization
Custom integration development

Client Testimonials

See what clients are saying about Prialto

"I've been a Prialto user for 7+ years and have had a number of assistants and I'm consistently impressed by the hands on effort that the organization takes at all levels to solve problems and improve our day to day productivity."

Josh Iverson Imedia

"Prialto is by far the best assistant services I have had yet. Not only is there a dedicated assistant, they have a team supporting them, I get daily updates on what was accomplished, and if they don't know how to do something, they are quick to learn how."

Alexander McCobin Conscious Capitalism

"Prialto's process is very smart. They don't just hire someone and take care of their payroll; they have teams, support, and constant training. There were a lot of virtual assistants out there, but Prialto offered a better approach."

Karen Smith SHRM

Project Management & Responsibilities

Comprehensive project management ensuring successful delivery of large-scale development and migration

Web Application Development Leadership

Led large-scale web application development project from planning through deployment. Managed cross-functional development team, established development processes, and ensured timely delivery of features and enhancements. Coordinated with stakeholders to define requirements and prioritize development efforts.

Large-scale web application development oversight
Cross-functional team management
Development process establishment
Feature prioritization and roadmap planning
Stakeholder coordination and communication

Microsoft Planner to Monday.com Migration

Orchestrated complete migration from Microsoft Planner to Monday.com, one of my biggest achievements. Managed data migration, workflow redesign, team training, and process optimization. Ensured zero downtime and seamless transition for all teams and client engagements.

Complete platform migration planning and execution
Data migration and validation
Workflow redesign and optimization
Team training and change management
Zero-downtime migration strategy

Team Leadership & Coordination

Managed enterprise development team including developers, designers, QA specialists, and DevOps professionals. Established Agile/Scrum methodology, conducted daily stand-ups, sprint planning, and retrospective meetings. Fostered collaborative environment ensuring high productivity and quality.

Enterprise team management and coordination
Agile/Scrum framework implementation
Daily stand-ups and sprint ceremonies
Performance reviews and team development
Resource allocation and capacity planning

Quality Assurance & Testing

Established comprehensive QA processes including unit testing, integration testing, security audits, and user acceptance testing. Coordinated load testing and performance optimization to ensure system can handle enterprise-scale traffic and operations.

Test strategy and test plan development
Automated test suite with high code coverage
Security and compliance testing
Performance and load testing coordination
User acceptance testing with stakeholders

Stakeholder Management

Maintained regular communication with stakeholders including executives, department heads, and client-facing teams. Conducted weekly status updates, monthly progress reviews, and managed change requests. Ensured alignment between business objectives and technical implementation.

Weekly status reports and stakeholder updates
Monthly progress reviews and demos
Change management and scope control
Executive communication and reporting
Client engagement coordination

Deployment & Operations

Orchestrated deployment strategies for web application updates and platform migration. Established monitoring and alerting systems, managed post-deployment support, and coordinated with operations team for infrastructure management and optimization.

Deployment strategy and execution
Monitoring and alerting setup
Post-deployment support and optimization
Infrastructure management coordination
Continuous improvement initiatives

Technologies Used

Modern tech stack powering the platform

Frontend Development

React JavaScript ES6+ HTML5 CSS3 TypeScript

Backend Development

Node.js Python REST API GraphQL

Database & Storage

PostgreSQL MongoDB Redis AWS S3

Project Management

Monday.com Microsoft Planner Jira Slack

Cloud Infrastructure

AWS Docker Kubernetes CI/CD

Security & Compliance

SSL/TLS OAuth 2.0 RBAC Audit Logging

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