Hey! I'm Ali
Certified AI-Enabled Project & Delivery Manager
I lead end to end software delivery for distributed teams, working to your time zone. Currently delivering PlaneConnection, the aviation safety and flight operations platform built for the FAA's May 2027 compliance deadline. Previously: a school platform serving 300+ US schools and a Medicaid system that cut claim processing by 60%.
ABOUT ME
I run delivery for software teams building products people depend on. Right now that is PlaneConnection, a flight operations and aviation safety platform for FAA Part 135 operators, built against a May 2027 regulatory deadline that every charter operator in the United States has to meet. Before that: a school communication platform now serving 300+ schools across the US, a Medicaid claims system I led from scratch that cut processing time by 60%, and a food delivery platform operating in 19 states.
Today I am Senior IT Project Manager at Tech Dimensions, where I own the delivery function: methodology, governance, and the standards our project teams work to. Before that, years running projects end to end across healthcare, fintech, education technology, e-commerce and real estate. Scope, budget and risk, plus the difficult conversations that keep all three honest.
My work is remote by default and has been for years, across four countries and three time zones so far, on whichever hours the team actually runs on. In practice that means written-first communication, decisions recorded where anyone can find them, and a delivery rhythm that does not stall waiting for a timezone overlap.
The AI part is not a bolt-on. I use it inside delivery itself, drafting and pressure-testing requirements, summarizing stakeholder input, surfacing risk earlier in the backlog, and I help teams scope and ship AI features of their own. The accountability does not change: scope, schedule, budget, quality.
INDUSTRIES SERVED
Companies Where I've Made an Impact
WHAT I OFFER
Digital Transformation
Agile Project & Delivery Management
Strategic Planning
Team Leadership
Process Optimization
AI Product Delivery
Stakeholder Management
Risk Management
Budget Management
Go deeper
Tools & Methods
Tools are the easy part. The methods underneath them matter more, so it is worth being specific about which ones and when.
I run Agile and Scrum where product discovery is genuine, Kanban where the work is a continuous flow rather than a series of sprints, and a structured Waterfall or stage-gated approach where scope is fixed or a regulator sets the date. Most engagements end up as hybrid delivery, and I borrow from SAFe and PRINCE2 principles where a program genuinely needs that governance rather than because a framework says so. All of it sits inside a normal SDLC.
Day to day that means sprint planning, backlog grooming, roadmap planning, capacity and resource planning, budget forecasting, and milestone and deliverables tracking, with a maintained risk register and quality assurance oversight rather than a status call that hopes for the best. Across a portfolio it becomes program management and PMO standardization.
On the analysis side I author BRDs and FRDs, run requirement elicitation and user journey mapping, write API specifications, and work directly with REST API integration and SQL when a question is faster answered in the data than in a meeting. My technical exposure covers cloud on AWS, CI/CD principles, DevOps collaboration and SaaS architecture, across mobile and web platforms and AI and LLM-integrated systems. The GenAI tooling I actually use in delivery is Claude and ChatGPT for drafting and pressure-testing requirements, and Cursor for reading engineering repositories when a written answer is faster than a meeting.
The domains that experience sits in: aviation under FAA Part 135, healthcare and Medicaid, fintech and banking, e-commerce, EdTech, real estate, logistics and insurance, and AI-enabled SaaS.
RECOMMENDATIONS
EXPERIENCE
Senior IT Project Manager
Tech Dimensions
New Zealand registered digital transformation consultancy, delivering enterprise software for clients across the US, UK, Australia and New Zealand. Remote.
- Lead delivery across a portfolio of 4 to 6 concurrent enterprise software projects spanning healthcare, fintech, real estate and SaaS, coordinating engineering, design and QA across 3+ time zones (US, UK, AU, NZ).
- Own the delivery function itself: the methodology teams work to, the governance around it, and the standards delivery is measured against.
- Act as primary point of contact for 6 to 10 C-level and senior client stakeholders, translating business requirements into BRDs, FRDs, API specifications and sprint-ready user stories.
- Run Agile ceremonies across 4 to 6 sprint teams, tuning Jira and Confluence workflows to tighten sprint cadence and improve delivery predictability.
- Set the AI-assisted delivery standards now used across project teams, covering requirements drafting, stakeholder summarizing and earlier risk detection.
- Build and mentor project management talent, growing the capability of the function rather than only the output of individual projects.
Project Manager
Soft Pyramid LLC
Software delivery firm serving US enterprise clients. A 13 month engagement focused on US client delivery.
- Delivered client projects end to end across healthcare, e-commerce, insurance and education, consistently landing within scope and budget across 10+ engagements over 27 months.
- Acted as the single point of contact between clients, engineers and stakeholders, which two client founders publicly credited for keeping projects on track across a large time difference.
- Ran budget forecasting, resource allocation and cost control across concurrent projects.
- Facilitated Agile delivery, including sprint planning, stand-ups and retrospectives, with ceremony matched to the team rather than imposed on it.
- Identified and mitigated delivery risk early, keeping progress continuous rather than recovering it after the fact.
Senior Project Manager
Tech Dimensions
New Zealand registered digital transformation consultancy, delivering enterprise software for clients across the US, UK, Australia and New Zealand. Remote.
- Directed multi-disciplinary teams delivering complex software and digital transformation projects, consistently landing them on time and on budget.
- Reduced delivery lead times by leading teams through iterative Agile sprints and tightening the handoffs between them.
- Managed stakeholder relationships across software, banking, IT and eCommerce, keeping communication clear where priorities competed.
- Built and executed project plans covering timelines, budgets and resource allocation across a concurrent portfolio.
- Mitigated risk and resolved issues in flight, producing high client satisfaction and long-term retention.
IT Project Manager
Nearpeer
Education technology platform building online learning products, live sessions and interactive courseware.
- Delivered live sessions and interactive course materials that contributed to a reported 65% improvement in student exam scores, on a platform serving 2.3M+ learners.
- Led educational technology projects end to end, from concept through implementation and release.
- Shipped AI-driven learning tools and personalized learning experiences, coordinating a cross-functional team of 6 to 10 content experts, engineers, designers and QA.
- Worked across education experts, developers and designers to turn pedagogy into usable product.
- Applied Agile methods to keep pace with a fast-moving edtech roadmap.
Project Coordinator
VastMesh
IT services company delivering software and infrastructure projects for business clients.
- Coordinated multiple concurrent IT projects against scope, timeline and budget.
- Bridged project management and engineering, keeping goals and communication aligned across both.
- Tracked delivery under both Agile and Waterfall, clearing roadblocks before they became slippage.
- Ran risk assessments and put mitigation in place ahead of the issues arriving.
- Built the project documentation and reporting the team worked from.
PROJECTS
PlaneConnection
Project & Delivery Manager · FAA SMS deadline, May 2027
Cloud-native flight operations platform for FAA Part 135 operators. Unifies aviation safety management, flight ops, FBO and maintenance into one system, built for the May 2027 SMS compliance deadline.
Fine Wines Health
Project & Delivery Manager · Symptom-led routing, 4 journeys
Shopify storefront for a midlife women's health brand, combining provider access, hormone testing, supplements and community behind a symptom-led entry point rather than a category grid.
ParentPulse
Project Manager · 300+ US schools, 99.9% uptime
School management platform revolutionizing parent-school communication. Serving 300+ schools in United States with zero critical issues.
MedicaidSoft
Lead Project Manager · 60% faster claims processing
Healthcare management system streamlining Medicaid processes. Reduced claim processing time by 60%. I was the Lead Project Manager on development from scratch.
Guide Protection
Project Manager · 500+ merchants, 100% claim approval
Shipping insurance and protection platform for e-commerce merchants. Provides total coverage for lost, damaged, or stolen packages with superior claims management.
Prialto
Project Manager · 1000+ clients, migrated to Monday.com
Managed virtual assistant platform for busy professionals and enterprise teams. Led large-scale web application development and successfully migrated to Monday.com.
Why Not Natural
Project Manager · Shopify storefront, 15+ products
E-commerce supplement platform on Shopify with extensive product information and video content. Clean, bioavailable supplements with transparent quality standards.
REMAX
Project Manager · 9,000+ offices across 110+ countries
Global real estate platform with over 140,000 agents in 9,000+ offices across 110+ countries. Voted #1 Most Trusted Real Estate Agents in the USA.
Pizza Twist
Lead Project Manager · 19 US states, 100+ locations
Multi-state fast food delivery platform serving 19 states. Built on Laravel and PHP with comprehensive CMS for order management, inventory control, and transaction processing.
Wileo
Project Manager · 100+ consultants, Stripe Connect
PMO consultancy platform connecting organizations with specialist engineering consultants. Built on WordPress with Stripe Connect payment gateway integration.
Barefoot Bridal
Project Manager · Destination wedding platform
Destination wedding planning platform with extensive third-party integrations including flight tracking, payment gateways, and transport APIs.
These are just a few of my projects. I have vast experience in complex software development, web application development, website development, UI/UX design, managing marketing teams, managing ecommerce platforms, and AI-enabled SaaS delivery. Additionally, I have extensive experience in setting up and automating project and delivery management tools, AI-assisted documentation, and LLM feature scoping such as Asana, Jira, Monday.com, ClickUp, and Notion.
Education
Bachelor of Science (Honours) in Economics
Government College University Lahore
Awarded the Roll of Honour, the university's highest distinction, for performance in the GCU Debating Society.
Languages
English and Urdu
English: fluent, PTE Academic 74/90, roughly equivalent to IELTS 7.5. Urdu: native.
Certifications
Certified Project Manager
Lahore University of Management Sciences (LUMS)
Scrum Fundamentals Certified (SFC)
SCRUMstudy
Project Management Certified by Google
Coursera
Be the Manager Who Fights for Their Team
What Makes Me Different
Delivery, Not Just Coordination
I own scope, schedule, budget and quality, not just the status report. When a project needs a hard call on trade-offs, I make it and explain the reasoning to the people it affects.
Zero to One, Not Just Maintenance
MedicaidSoft was built from scratch under my lead and cut claim processing time by 60%. I work well at the stage where requirements are still being argued about.
Written First, Across Time Zones
Distributed teams mean decisions live in the tracker rather than in someone's memory of a call. Two founders have said publicly that the time difference never slowed their project down.
Domains Where Defects Matter
Healthcare claims, shipping insurance, financial analytics and school communications. Places where a bug is not a cosmetic problem, and where compliance and data handling shape the plan from day one.
AI Inside the Process
I use AI to draft and pressure-test requirements, summarize stakeholder input and surface risk earlier in the backlog. I also help teams scope and ship AI features of their own, from chatbots to AI-assisted workflows.
Scale Without Drama
One platform serving 300+ schools, another live across 19 US states, another supporting a network of 140,000 agents. Growth exposes the weak parts of a delivery process, so I plan for it from the start.
Interested to Work with Me?
Project Consultation
Need expert guidance on your project? Let's discuss your requirements and create a roadmap for success.
- Comprehensive project assessment
- Strategic planning & roadmap development
- Risk analysis & mitigation strategies
- Resource allocation recommendations
- Timeline & budget estimation
- Best practices & methodology selection
Full Project & Delivery Management
Looking for end-to-end project and delivery management? I'll handle everything from planning to successful delivery.
- Complete project oversight & governance
- Cross-functional team coordination
- Regular progress reporting & stakeholder updates
- Budget management & cost optimization
- Risk management & issue resolution
- Quality assurance & delivery excellence
- Agile/Scrum implementation
- Post-launch support & optimization
Training & Workshops
Want to enhance your team's project management skills? Let's design a custom training program.
- Customized curriculum development
- Interactive hands-on exercises
- Industry best practices & methodologies
- Tool training (Jira, Asana, Monday.com)
- Agile & Scrum certification prep
- Ongoing support & Q&A sessions
Speaking & Recognition
National-level competitive debating and Model UN. Where the habit of arguing a position clearly, under time pressure, in front of people who disagree, first got built. It is the same skill stakeholder management runs on.
Roll of Honour
GC University Lahore
Feb 2020
Awarded with the highest award of Govt College University Lahore "Roll of Honour" for excellent performance in debating society (GCU-DS) for the year 2019.
1st Position – All Pakistan Inter-Collegiate Literary Competition
Government Postgraduate College Chakwal
Nov 2019
Awarded 1st position in the Punjabi Takra (Debate) category at the All Pakistan Inter-Collegiate Literary Competition 2019. This prestigious event, held on November 28, 2019, celebrated literary excellence across Pakistan.
All Pakistan Forman Declamation Competition (APFDC)
Forman Christian College (A Chartered University)
Nov 2018
Received a Certificate of Appreciation for participating in the prestigious All Pakistan Forman Declamation Competition (APFDC) 2018, organized by the Formanites Debating Society at Forman Christian College.
Lahore International Model United Nations (LIMUN)
Lahore International Model United Nations (LIMUN)
Nov 2018
Awarded a certificate for active participation in the Lahore International Model United Nations (LIMUN) held during the International Conference on Culture & Food Festival. Organized by the Youth Revolution Clan (YRC) and PACE 48.
Frequently Asked Questions
What is the difference between project management and delivery management?
Project management asks whether the plan is being followed. Delivery management asks whether the thing is going to ship, and what has to change for it to ship. The second question usually has an uncomfortable answer, because something has to give: scope, date, cost or quality. Delivery management means owning all four together and naming the trade-off early, while it is still cheap.
Do you take on operations management as well as project delivery?
Yes. Delivery teams rarely lose time where people assume. It is almost never engineering speed, it is stalled handoffs, unclear ownership and rework from requirements that were never pinned down. Operations work means measuring where the time actually goes, fixing the handoffs, and standing up PMO methodology and reporting so the fix outlasts the engagement.
How do you handle client onboarding on a new engagement?
By agreeing the outcome rather than only the scope, naming the constraints out loud, mapping who decides and who merely influences, and setting the reporting rhythm and escalation path before there is anything to escalate. Most engagements that fail did not fail in month five. They failed in week two, when an assumption went unexamined because raising it felt awkward.
What does an AI-enabled project and delivery manager do?
The role is conventional delivery management, with AI used inside the delivery process itself: drafting and refining requirements, summarizing stakeholder input, spotting risks earlier in the backlog, and cutting the reporting overhead that slows teams down. The accountability is unchanged, scope, schedule, budget and quality. The tooling around it is faster.
Which countries do you work with?
Delivery is remote, so the answer is wherever your team is. Client work to date has spanned the US, UK, Australia and New Zealand, including a food delivery platform operating in 19 US states and a real estate network present in over 110 countries. Those are the markets I have delivered in, not a list of the ones I work with. Europe, the Middle East, Canada and Asia Pacific all sit inside a workable overlap, and the written-first rhythm below is what makes that true rather than optimistic.
How do you handle delivery across different time zones?
With a written-first operating rhythm. Decisions, risks and status live in the tracker rather than in meetings, so progress does not stall waiting for an overlap window. Live time is reserved for the things that genuinely need discussion, planning, escalation and stakeholder alignment.
Which industries have you delivered software in?
Healthcare, fintech, education technology, e-commerce, real estate, logistics and insurance, IoT and travel. Case studies for each are published on this site, covering healthcare management systems, school management platforms, Shopify storefronts and PMO consultancy platforms.
What project management methodologies do you use?
Agile and Scrum for product delivery, with the ceremony level matched to the team rather than imposed. Where a program needs stage gates, fixed scope or formal governance, a structured plan-driven approach is used instead. Most engagements end up somewhere between the two.
What are your certifications?
Scrum Fundamentals Certified (SFC) and the Google Project Management Certificate, alongside a current role as Senior IT Project Manager delivering enterprise software.
What does a typical engagement look like?
It starts with a conversation about the outcome you need and the constraints around it. From there the usual shape is a discovery pass over scope and risk, an agreed delivery plan with clear reporting, then execution against it. Engagements range from a single product build to standing up a PMO function.
How do we start working together?
Book a call through the scheduling section on this page, or reach out by email, WhatsApp, Signal or Telegram. The first conversation is about whether the work is a fit, not a sales pitch.
Schedule a Meeting
Let's discuss how I can help with your projects
Get in Touch
Reach out directly - I'm always here to help