Hey! I'm Ali

Certified AI-Enabled Project & Delivery Manager

I lead end to end software delivery for distributed teams, working to your time zone. Currently delivering PlaneConnection, the aviation safety and flight operations platform built for the FAA's May 2027 compliance deadline. Previously: a school platform serving 300+ US schools and a Medicaid system that cut claim processing by 60%.

Ali Ahmad - Project Manager AI-Enabled Leadership
6+ Years Experience
20+ Successful Projects
2.3M+ Users Reached

I run delivery for software teams building products people depend on. Right now that is PlaneConnection, a flight operations and aviation safety platform for FAA Part 135 operators, built against a May 2027 regulatory deadline that every charter operator in the United States has to meet. Before that: a school communication platform now serving 300+ schools across the US, a Medicaid claims system I led from scratch that cut processing time by 60%, and a food delivery platform operating in 19 states.

Today I am Senior IT Project Manager at Tech Dimensions, where I own the delivery function: methodology, governance, and the standards our project teams work to. Before that, years running projects end to end across healthcare, fintech, education technology, e-commerce and real estate. Scope, budget and risk, plus the difficult conversations that keep all three honest.

My work is remote by default and has been for years, across four countries and three time zones so far, on whichever hours the team actually runs on. In practice that means written-first communication, decisions recorded where anyone can find them, and a delivery rhythm that does not stall waiting for a timezone overlap.

The AI part is not a bolt-on. I use it inside delivery itself, drafting and pressure-testing requirements, summarizing stakeholder input, surfacing risk earlier in the backlog, and I help teams scope and ship AI features of their own. The accountability does not change: scope, schedule, budget, quality.

Technology
Healthcare
E-commerce
FinTech
Education
Real Estate
Project Management ParentPulse
PMO Consulting Wileo
Operations Partner IT 360
Project Management MedicaidSoft
Agile Consulting Prialto
Efficiency Consulting Guide Protection
Dev Consulting Challenge Breaker
Platform Partner Rebecca Rumsey
Project Management Hilton Head Harbor
Technology Partner Chenega Corporate
Platform Partner Norfolk Investor
Dev Consulting Raiseberry
PMO Consulting Barefoot Bridal
Management Partner Why Not Natural
Strategic Partner Beach 2 U
Management Partner Verdera Partners
Automations Partner Elvira Care
Strategic Partner Monocurate
Management Partner SP MIS
Strategic Partner Pizza Twist
Platform Partner Quantum Bridge
Dev Consulting Remax
Management Partner SafetyMax
Efficiency Partner Koru Clinic

Digital Transformation

Replacing the processes and systems a business has outgrown, without stopping the business while you do it. Sequencing, migration risk and the change management that decides whether people actually use the new thing.

Agile Project & Delivery Management

Sprints, backlog and release cadence run at the ceremony level your team can sustain. Delivery governance that gives stakeholders a real answer to “when will it ship” rather than a burndown chart.

Strategic Planning

Turning a roadmap everyone nods at into a plan with dependencies, capacity and dates that survive contact with reality. Including the trade-offs nobody wanted to name.

Team Leadership

Building teams that raise problems early instead of hiding them until the deadline. Mentoring project managers and running program management across a portfolio, so capability outlasts any one engagement.

Process Optimization

Delivery operations and process optimization: finding where delivery actually loses time, which is rarely where people assume. Usually handoffs, unclear ownership and rework, not developer speed. The output is continuous improvement that holds after I leave, not a one-off intervention.

AI Product Delivery

Scoping, planning and shipping AI and LLM features: chatbots, recommendations, AI-assisted workflows. Including the parts teams underestimate, evaluation, fallback behavior and what happens when the model is wrong.

Stakeholder Management

Account management and executive communication: being the single point of contact who tells executives the truth early. Clients have publicly credited this with keeping projects on track across large time differences.

Risk Management

Naming the risks that actually threaten the date, then mitigating them while there is still room to move. Regulated domains like healthcare claims and insurance raise the bar here.

Budget Management

Forecasting, cost control and resource allocation across concurrent projects, with the reporting that lets you see a budget problem forming rather than discovering it.
Jira
Trello
Asana
Monday.com
ClickUp
MS Project
Confluence
Notion
Microsoft Teams
Power BI
Lucidchart
Miro

Tools are the easy part. The methods underneath them matter more, so it is worth being specific about which ones and when.

I run Agile and Scrum where product discovery is genuine, Kanban where the work is a continuous flow rather than a series of sprints, and a structured Waterfall or stage-gated approach where scope is fixed or a regulator sets the date. Most engagements end up as hybrid delivery, and I borrow from SAFe and PRINCE2 principles where a program genuinely needs that governance rather than because a framework says so. All of it sits inside a normal SDLC.

Day to day that means sprint planning, backlog grooming, roadmap planning, capacity and resource planning, budget forecasting, and milestone and deliverables tracking, with a maintained risk register and quality assurance oversight rather than a status call that hopes for the best. Across a portfolio it becomes program management and PMO standardization.

On the analysis side I author BRDs and FRDs, run requirement elicitation and user journey mapping, write API specifications, and work directly with REST API integration and SQL when a question is faster answered in the data than in a meeting. My technical exposure covers cloud on AWS, CI/CD principles, DevOps collaboration and SaaS architecture, across mobile and web platforms and AI and LLM-integrated systems. The GenAI tooling I actually use in delivery is Claude and ChatGPT for drafting and pressure-testing requirements, and Cursor for reading engineering repositories when a written answer is faster than a meeting.

The domains that experience sits in: aviation under FAA Part 135, healthcare and Medicaid, fintech and banking, e-commerce, EdTech, real estate, logistics and insurance, and AI-enabled SaaS.

Ryan Ermeling

Ryan Ermeling

Founder, ParentPulse

I've had the pleasure of working with Ali on several projects, and I can confidently say he's one of the most dedicated and effective project managers I've ever collaborated with. Ali's communication skills are exceptional—he always keeps everyone informed, no matter the time of day (or night!). His commitment to staying connected and addressing concerns, even into the late hours of the evening (or early hours of the morning!), demonstrates his tireless dedication to the success of his projects.

Ali is also a fantastic collaborator. He has an innate ability to bring people together, ensuring that all voices are heard and that projects stay on track. His leadership and organizational skills have been critical in navigating some of our complex challenges and meeting deadlines.

Verified Recommendation Click here to verify on LinkedIn
Spencer Knight

Spencer Knight

Founder & CEO, Guide

We've worked with Soft Pyramid for the past 6 months with Ali as our Project Manager. Our experience has far exceeded our expectations, from the quality of work to the response time in Slack, we couldn't be happier! Ali keeps us updated and the know with regular project/task updates, and even with our time difference he finds a way to work around our needs and work hours.

We highly recommend working with Soft Pyramid, and if you're fortunate enough to work directly with Ali you'll get nothing but the best treatment and service!

Verified Recommendation Click here to verify on LinkedIn
Sue Freeman

Sue Freeman

CEO, Challenge Breakers

Hey guys, I have been working with Ali for the past four months. He has been organising my website and social media projects. If you want friendly and over-delivery of service, then Ali is the man for your next project. Ali excels in collaboration and deadlines.

I can confidently say he is the best Project Manager I have worked within New Zealand and Australia. I wish you success in your business.

Verified Recommendation Click here to verify on LinkedIn
Robert Payne

Robert Payne

VP of Engineering, Soft Pyramid

As the VP of Engineering at Soft Pyramid LLC, I've been working with Ali for over 6 months now, and he's been an outstanding Project Manager. He's a fantastic leader, communicator, and really knows how to keep projects on track.

His technical skills and ability to work with teams make him a huge asset. Ali is the best project manager you can rely on.

Verified Recommendation Click here to verify on LinkedIn
Spencer Taylor

Spencer Taylor

CEO, Medicaidsoft

Ali is responsive, capable, and organized in his project management and communication. I rely on him and he is a safe team member to handle important projects.

Verified Recommendation Click here to verify on LinkedIn
April Cenciose

April Cenciose

Airport Transportation/Excursion Specialist

I have had the pleasure of working closely with Ali on a specific project when I was with Barefoot Bridal and was consistently impressed. Ali always demonstrated an outstanding level of communication and collaboration with all stakeholders involved in the project.

Ali consistently exceeded expectations in managing timelines and delivering high-quality work. He is highly organized and efficient, prioritizing tasks effectively and ensuring that deadlines were consistently met.

I would recommend Ali to anyone seeking a talented and reliable individual, without any hesitation.

Verified Recommendation Click here to verify on LinkedIn
Mickella Rast

Mickella Rast

Senior Proposal Writer, Chenega Corporation

I worked with Ali over the course of a research project. He was professional, friendly, and completed all work promptly. He responded to all communication in a timely manner.

All work was thorough and extremely helpful. I would absolutely work with him again and highly recommend his work.

Verified Recommendation Click here to verify on LinkedIn
Rebecca Rumsey

Rebecca Rumsey

CEO & Founder, Fertilities

I've had the pleasure of working with Ali on the development and quality assurance of my personal website. Ali is truly one of the best project managers I've had the chance to collaborate with. His technical expertise and meticulous attention to detail ensured that every aspect of the project was delivered with exceptional quality.

His ability to bridge the gap between technical requirements and business goals is remarkable. Ali's leadership, problem-solving skills, and commitment to delivering results make him an invaluable asset to any project. I would highly recommend him to anyone looking for a skilled and dependable technical project manager!

Verified Recommendation Click here to verify on LinkedIn

Senior IT Project Manager

Tech Dimensions

New Zealand registered digital transformation consultancy, delivering enterprise software for clients across the US, UK, Australia and New Zealand. Remote.

July 2025 - Present Auckland, New Zealand
  • Lead delivery across a portfolio of 4 to 6 concurrent enterprise software projects spanning healthcare, fintech, real estate and SaaS, coordinating engineering, design and QA across 3+ time zones (US, UK, AU, NZ).
  • Own the delivery function itself: the methodology teams work to, the governance around it, and the standards delivery is measured against.
  • Act as primary point of contact for 6 to 10 C-level and senior client stakeholders, translating business requirements into BRDs, FRDs, API specifications and sprint-ready user stories.
  • Run Agile ceremonies across 4 to 6 sprint teams, tuning Jira and Confluence workflows to tighten sprint cadence and improve delivery predictability.
  • Set the AI-assisted delivery standards now used across project teams, covering requirements drafting, stakeholder summarizing and earlier risk detection.
  • Build and mentor project management talent, growing the capability of the function rather than only the output of individual projects.

Project Manager

Soft Pyramid LLC

Software delivery firm serving US enterprise clients. A 13 month engagement focused on US client delivery.

May 2024 - June 2025
  • Delivered client projects end to end across healthcare, e-commerce, insurance and education, consistently landing within scope and budget across 10+ engagements over 27 months.
  • Acted as the single point of contact between clients, engineers and stakeholders, which two client founders publicly credited for keeping projects on track across a large time difference.
  • Ran budget forecasting, resource allocation and cost control across concurrent projects.
  • Facilitated Agile delivery, including sprint planning, stand-ups and retrospectives, with ceremony matched to the team rather than imposed on it.
  • Identified and mitigated delivery risk early, keeping progress continuous rather than recovering it after the fact.

Senior Project Manager

Tech Dimensions

New Zealand registered digital transformation consultancy, delivering enterprise software for clients across the US, UK, Australia and New Zealand. Remote.

January 2022 - April 2024 Auckland, New Zealand
  • Directed multi-disciplinary teams delivering complex software and digital transformation projects, consistently landing them on time and on budget.
  • Reduced delivery lead times by leading teams through iterative Agile sprints and tightening the handoffs between them.
  • Managed stakeholder relationships across software, banking, IT and eCommerce, keeping communication clear where priorities competed.
  • Built and executed project plans covering timelines, budgets and resource allocation across a concurrent portfolio.
  • Mitigated risk and resolved issues in flight, producing high client satisfaction and long-term retention.

IT Project Manager

Nearpeer

Education technology platform building online learning products, live sessions and interactive courseware.

January 2021 - December 2021
  • Delivered live sessions and interactive course materials that contributed to a reported 65% improvement in student exam scores, on a platform serving 2.3M+ learners.
  • Led educational technology projects end to end, from concept through implementation and release.
  • Shipped AI-driven learning tools and personalized learning experiences, coordinating a cross-functional team of 6 to 10 content experts, engineers, designers and QA.
  • Worked across education experts, developers and designers to turn pedagogy into usable product.
  • Applied Agile methods to keep pace with a fast-moving edtech roadmap.

Project Coordinator

VastMesh

IT services company delivering software and infrastructure projects for business clients.

July 2020 - December 2020
  • Coordinated multiple concurrent IT projects against scope, timeline and budget.
  • Bridged project management and engineering, keeping goals and communication aligned across both.
  • Tracked delivery under both Agile and Waterfall, clearing roadblocks before they became slippage.
  • Ran risk assessments and put mitigation in place ahead of the issues arriving.
  • Built the project documentation and reporting the team worked from.
PlaneConnection logo

PlaneConnection

Project & Delivery Manager · FAA SMS deadline, May 2027

Cloud-native flight operations platform for FAA Part 135 operators. Unifies aviation safety management, flight ops, FBO and maintenance into one system, built for the May 2027 SMS compliance deadline.

React MUI PlanetScale Cloudflare WorkOS Stripe Sentry
Fine Wines Health logo

Fine Wines Health

Project & Delivery Manager · Symptom-led routing, 4 journeys

Shopify storefront for a midlife women's health brand, combining provider access, hormone testing, supplements and community behind a symptom-led entry point rather than a category grid.

Shopify Liquid Klaviyo JavaScript Metafields
ParentPulse Logo

ParentPulse

Project Manager · 300+ US schools, 99.9% uptime

School management platform revolutionizing parent-school communication. Serving 300+ schools in United States with zero critical issues.

Laravel PHP Forge AWS Jira Slack MySQL Redis
MedicaidSoft Logo

MedicaidSoft

Lead Project Manager · 60% faster claims processing

Healthcare management system streamlining Medicaid processes. Reduced claim processing time by 60%. I was the Lead Project Manager on development from scratch.

Angular JS Node JS Dynamo DB Python Jira Slack Lambda
Guide Protection Logo

Guide Protection

Project Manager · 500+ merchants, 100% claim approval

Shipping insurance and protection platform for e-commerce merchants. Provides total coverage for lost, damaged, or stolen packages with superior claims management.

React Node.js Shopify AWS Monday.com Slack MongoDB
Prialto Logo

Prialto

Project Manager · 1000+ clients, migrated to Monday.com

Managed virtual assistant platform for busy professionals and enterprise teams. Led large-scale web application development and successfully migrated to Monday.com.

React Node.js Monday.com AWS PostgreSQL MongoDB
Why Not Natural Logo

Why Not Natural

Project Manager · Shopify storefront, 15+ products

E-commerce supplement platform on Shopify with extensive product information and video content. Clean, bioavailable supplements with transparent quality standards.

Shopify Liquid JavaScript Video Integration CMS
REMAX Logo

REMAX

Project Manager · 9,000+ offices across 110+ countries

Global real estate platform with over 140,000 agents in 9,000+ offices across 110+ countries. Voted #1 Most Trusted Real Estate Agents in the USA.

React Node.js PostgreSQL AWS Mobile Apps
Pizza Twist Logo

Pizza Twist

Lead Project Manager · 19 US states, 100+ locations

Multi-state fast food delivery platform serving 19 states. Built on Laravel and PHP with comprehensive CMS for order management, inventory control, and transaction processing.

Laravel PHP MySQL CMS Frontend
Wileo Logo

Wileo

Project Manager · 100+ consultants, Stripe Connect

PMO consultancy platform connecting organizations with specialist engineering consultants. Built on WordPress with Stripe Connect payment gateway integration.

WordPress PHP Stripe Connect MySQL CMS
Barefoot Bridal Logo

Barefoot Bridal

Project Manager · Destination wedding platform

Destination wedding planning platform with extensive third-party integrations including flight tracking, payment gateways, and transport APIs.

React Node.js Payment APIs Flight Tracking Transport APIs

These are just a few of my projects. I have vast experience in complex software development, web application development, website development, UI/UX design, managing marketing teams, managing ecommerce platforms, and AI-enabled SaaS delivery. Additionally, I have extensive experience in setting up and automating project and delivery management tools, AI-assisted documentation, and LLM feature scoping such as Asana, Jira, Monday.com, ClickUp, and Notion.

Bachelor of Science (Honours) in Economics

Government College University Lahore

Conferred 2024

Awarded the Roll of Honour, the university's highest distinction, for performance in the GCU Debating Society.

Languages

English and Urdu

Full professional proficiency

English: fluent, PTE Academic 74/90, roughly equivalent to IELTS 7.5. Urdu: native.

Certified Project Manager

Lahore University of Management Sciences (LUMS)

2024 University-issued
University-issued certification covering delivery management, risk and stakeholder management, scheduling, and Agile delivery practices.

Scrum Fundamentals Certified (SFC)

SCRUMstudy

Dec 2024 ID: 1061947
Mastery of Scrum framework fundamentals and best practices for successful project delivery.
Verify Certificate

Project Management Certified by Google

Coursera

Mar 2024 ID: DJM6GKHMQVEY
Comprehensive understanding of project management fundamentals, Agile methodologies, and team leadership skills.
Verify Certificate

Be the Manager Who Fights for Their Team

LinkedIn

Dec 2024 LinkedIn Learning course
Course on team management and leadership strategy. Completed alongside the formal certifications above.
Verify Certificate

Delivery, Not Just Coordination

I own scope, schedule, budget and quality, not just the status report. When a project needs a hard call on trade-offs, I make it and explain the reasoning to the people it affects.

Zero to One, Not Just Maintenance

MedicaidSoft was built from scratch under my lead and cut claim processing time by 60%. I work well at the stage where requirements are still being argued about.

Written First, Across Time Zones

Distributed teams mean decisions live in the tracker rather than in someone's memory of a call. Two founders have said publicly that the time difference never slowed their project down.

Domains Where Defects Matter

Healthcare claims, shipping insurance, financial analytics and school communications. Places where a bug is not a cosmetic problem, and where compliance and data handling shape the plan from day one.

AI Inside the Process

I use AI to draft and pressure-test requirements, summarize stakeholder input and surface risk earlier in the backlog. I also help teams scope and ship AI features of their own, from chatbots to AI-assisted workflows.

Scale Without Drama

One platform serving 300+ schools, another live across 19 US states, another supporting a network of 140,000 agents. Growth exposes the weak parts of a delivery process, so I plan for it from the start.

Project Consultation

Need expert guidance on your project? Let's discuss your requirements and create a roadmap for success.

  • Comprehensive project assessment
  • Strategic planning & roadmap development
  • Risk analysis & mitigation strategies
  • Resource allocation recommendations
  • Timeline & budget estimation
  • Best practices & methodology selection
Schedule Meeting

Training & Workshops

Want to enhance your team's project management skills? Let's design a custom training program.

  • Customized curriculum development
  • Interactive hands-on exercises
  • Industry best practices & methodologies
  • Tool training (Jira, Asana, Monday.com)
  • Agile & Scrum certification prep
  • Ongoing support & Q&A sessions
Schedule Meeting

National-level competitive debating and Model UN. Where the habit of arguing a position clearly, under time pressure, in front of people who disagree, first got built. It is the same skill stakeholder management runs on.

Roll of Honour

GC University Lahore

Feb 2020

Awarded with the highest award of Govt College University Lahore "Roll of Honour" for excellent performance in debating society (GCU-DS) for the year 2019.

1st Position – All Pakistan Inter-Collegiate Literary Competition

Government Postgraduate College Chakwal

Nov 2019

Awarded 1st position in the Punjabi Takra (Debate) category at the All Pakistan Inter-Collegiate Literary Competition 2019. This prestigious event, held on November 28, 2019, celebrated literary excellence across Pakistan.

All Pakistan Forman Declamation Competition (APFDC)

Forman Christian College (A Chartered University)

Nov 2018

Received a Certificate of Appreciation for participating in the prestigious All Pakistan Forman Declamation Competition (APFDC) 2018, organized by the Formanites Debating Society at Forman Christian College.

Lahore International Model United Nations (LIMUN)

Lahore International Model United Nations (LIMUN)

Nov 2018

Awarded a certificate for active participation in the Lahore International Model United Nations (LIMUN) held during the International Conference on Culture & Food Festival. Organized by the Youth Revolution Clan (YRC) and PACE 48.

What is the difference between project management and delivery management?

Project management asks whether the plan is being followed. Delivery management asks whether the thing is going to ship, and what has to change for it to ship. The second question usually has an uncomfortable answer, because something has to give: scope, date, cost or quality. Delivery management means owning all four together and naming the trade-off early, while it is still cheap.

Do you take on operations management as well as project delivery?

Yes. Delivery teams rarely lose time where people assume. It is almost never engineering speed, it is stalled handoffs, unclear ownership and rework from requirements that were never pinned down. Operations work means measuring where the time actually goes, fixing the handoffs, and standing up PMO methodology and reporting so the fix outlasts the engagement.

How do you handle client onboarding on a new engagement?

By agreeing the outcome rather than only the scope, naming the constraints out loud, mapping who decides and who merely influences, and setting the reporting rhythm and escalation path before there is anything to escalate. Most engagements that fail did not fail in month five. They failed in week two, when an assumption went unexamined because raising it felt awkward.

What does an AI-enabled project and delivery manager do?

The role is conventional delivery management, with AI used inside the delivery process itself: drafting and refining requirements, summarizing stakeholder input, spotting risks earlier in the backlog, and cutting the reporting overhead that slows teams down. The accountability is unchanged, scope, schedule, budget and quality. The tooling around it is faster.

Which countries do you work with?

Delivery is remote, so the answer is wherever your team is. Client work to date has spanned the US, UK, Australia and New Zealand, including a food delivery platform operating in 19 US states and a real estate network present in over 110 countries. Those are the markets I have delivered in, not a list of the ones I work with. Europe, the Middle East, Canada and Asia Pacific all sit inside a workable overlap, and the written-first rhythm below is what makes that true rather than optimistic.

How do you handle delivery across different time zones?

With a written-first operating rhythm. Decisions, risks and status live in the tracker rather than in meetings, so progress does not stall waiting for an overlap window. Live time is reserved for the things that genuinely need discussion, planning, escalation and stakeholder alignment.

Which industries have you delivered software in?

Healthcare, fintech, education technology, e-commerce, real estate, logistics and insurance, IoT and travel. Case studies for each are published on this site, covering healthcare management systems, school management platforms, Shopify storefronts and PMO consultancy platforms.

What project management methodologies do you use?

Agile and Scrum for product delivery, with the ceremony level matched to the team rather than imposed. Where a program needs stage gates, fixed scope or formal governance, a structured plan-driven approach is used instead. Most engagements end up somewhere between the two.

What are your certifications?

Scrum Fundamentals Certified (SFC) and the Google Project Management Certificate, alongside a current role as Senior IT Project Manager delivering enterprise software.

What does a typical engagement look like?

It starts with a conversation about the outcome you need and the constraints around it. From there the usual shape is a discovery pass over scope and risk, an agreed delivery plan with clear reporting, then execution against it. Engagements range from a single product build to standing up a PMO function.

How do we start working together?

Book a call through the scheduling section on this page, or reach out by email, WhatsApp, Signal or Telegram. The first conversation is about whether the work is a fit, not a sales pitch.

Let's discuss how I can help with your projects